[Hiring] Supervisor Claims @Pets Best Insurance Services LLC

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Supervisor, Claims Processing is responsible for leading a team of non-exempts for the Claims Processor group. This role involves: • Providing leadership, coaching, and development to the team. • Owning full supervisory and administrative responsibilities for team members. • Ensuring a positive, friendly culture in the department that is customer-centric and productive. • Driving performance management and ensuring accuracy of claims processes. • Equipping the team to provide a positive customer/client experience. • Ensuring the team understands and follows operating instructions, including compliance requirements. • Meeting or exceeding performance targets via OKR/KPI coaching and leadership. • Cultivating an environment of trust, teamwork, and personal ownership. • Partnering with team members to support their personal development. • Initiating, planning, and executing key business initiatives. • Understanding and relating to business objectives to provide strategic vision and high-quality solutions. • Staying abreast and complying with all claims compliance laws, rules, and regulations. • Assisting with claims processing function duties as needed to maintain daily turnaround time. • Performing other duties as assigned. Qualifications • Bachelor's degree or, in lieu of a Bachelor Degree, a High School Diploma/GED with a minimum of 3 years experience in a veterinary clinic or similar setting. • 3+ years clinical veterinary experience with proficiency in medical terminology. • Minimum of 2 years of proven leadership experience. • Flexible schedule with hours between 6 AM & 9 PM EST and a weekend rotation each quarter. • 1-year relevant experience and/or claims experience within a clinic or hospital. Requirements • Be prepared to share specific examples of how you’ve inspired your team and driven performance using qualitative and quantitative results. Benefits • Comprehensive full medical, dental, and vision insurance. • Basic Life Insurance at no cost to the employee. • Company paid short-term and long-term disability. • 12 weeks of 100% paid Parental Leave. • Health Savings Account (HSA). • Flexible Spending Accounts (FSA). • Retirement savings plan. • Personal Paid Time Off. • Paid holidays and company-wide Wellness Day off. • Paid time off to volunteer at nonprofit organizations. • Pet friendly office environment. • Commuter Benefits. • Group Pet Insurance. • On the job training and skills development. • Employee Assistance Program (EAP). Apply tot his job Apply To this Job