Customer Experience & Claims Leader; Hybrid
Position: Customer Experience & Claims Leader (Hybrid)
A leading dental insurance provider in Wisconsin is looking for a Manager, Customer Experience|Claims. This role involves strategizing and leading contact center operations to ensure exceptional customer service and performance alignment. The successful candidate will oversee team performance, manage escalated customer inquiries, and ensure all operations meet established metrics. This is a full-time hybrid position based at the headquarters in Stevens Point, with work-from-home options.
Benefits include health insurance, retirement plans, and wellness programs.
#J-18808-Ljbffr
Apply tot his job
Apply To this Job