Operations Specialist, Vendor Management
Job Description:
• Manage and maintain the subcontractor database, ensuring records are accurate, up to date, and compliant with company standards
• Build and nurture strong relationships with subcontractors to support long-term strategic objectives
• Oversee the onboarding, evaluation, and management of subcontractors to ensure alignment with performance, compliance, and operational goals
• Develop and manage a standardized quote solicitation and bidding process to ensure competitive pricing and timely bid collection
• Evaluate vendor bids for compliance, cost-effectiveness, and overall value, present recommendations to internal stakeholders
• Negotiate favorable contract terms and review Service Provider Agreements (SPAs) to ensure adequate business protections
• Implement and administer a subcontractor assessment and scoring system to measure performance, quality, and capabilities
• Collect, analyze, and synthesize stakeholder feedback to identify gaps, risks, and opportunities for improvement
• Conduct regular Quarterly Business Reviews (QBRs) with key subcontractors and vendors to align on performance metrics and strategic goals
• Conduct ongoing assessments to identify and address gaps within the vendor pool, ensuring readiness for current and future business needs
• Research, evaluate, and onboard new subcontractors to expand service capabilities and strengthen the company’s strategic positioning
• Provide cost-benefit analyses to highlight opportunities for savings, efficiency, and improved vendor performance
• Partner with internal stakeholders to define procurement requirements, business processes, and documentation standards
• Support strategic initiatives by developing project plans, mapping workflows, and driving operational process improvements
• Maintain accurate operational documentation, prepare efficiency and performance reports, and ensure project milestones are met on schedule
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned
Requirements:
• 2–4 years of experience in strategic operations, project coordination, or vendor/subcontractor management within a corporate setting
• Proven experience with vendor assessment systems, contract negotiation, and compliance management
• Strong analytical and organizational skills; able to manage multiple priorities effectively
• Experience in bid/proposal creation and vendor evaluation
• Skilled in stakeholder communication, feedback gathering, and processing documentation
• Knowledge of project management methodologies and tools (e.g., Smartsheet, MS Project, Salesforce, NetSuite)
• Adaptability, proactivity, and an inquisitive mindset to solve problems and drive improvements
• Integrity, commitment, and a collaborative approach consistent with company values.
Benefits:
• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
• Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
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