Experienced Customer Service Associate – Part Time Opportunity for Growth and Development in a Fast-Paced Environment
Introduction to blithequark
At blithequark, we pride ourselves on being a fun and dynamic place to work, where our team members can grow, learn, and thrive in an upbeat and fast-paced environment. As a leading player in the food service industry, we are committed to providing exceptional customer experiences that leave a lasting impression. Our Customer Service Associates are the face of our brand, and we are looking for talented and enthusiastic individuals to join our team. If you are passionate about delivering outstanding customer service, working in a team-oriented environment, and having fun while doing it, we want to hear from you!
Job Overview
As a Customer Service Associate at blithequark, you will be responsible for providing top-notch customer service, taking orders, assembling orders, delivering food to customers, cleaning the dining room, and engaging with customers to ensure a memorable experience. This is an entry-level position, and we provide comprehensive paid training to ensure you have the skills and knowledge to succeed in your role. Whether you have previous experience in customer service, retail, or the food industry, or you're just starting out, we have a place for you on our team.
Key Responsibilities
- Provide exceptional customer service, ensuring that every customer leaves with a smile
- Take orders accurately and efficiently, both in-person and through the drive-thru
- Assemble orders to our high standards, ensuring that every customer receives their food hot, fresh, and delicious
- Deliver food to customers, providing a friendly and courteous experience
- Clean and maintain the dining room, including tables, floors, and other areas
- Work collaboratively with other team members to ensure seamless service and a positive customer experience
- Follow proper safety procedures when handling and preparing food
- Multitask and work efficiently in a fast-paced environment
Qualifications and Skills
To be successful as a Customer Service Associate at blithequark, you should possess the following qualities and skills:
- Team player with excellent communication skills
- Happy, courteous, and enthusiastic, with a passion for delivering outstanding customer service
- Hardworking and attentive, with a focus on detail and quality
- Responsible and dependable, with a strong work ethic
- Authentic and genuine, with a commitment to being the best version of yourself
- Takes pride in doing a good job, with a focus on continuous improvement
Essential Functions
The following physical and intellectual demands are representative of what must be met by Customer Service Associates to successfully perform the essential functions of this job:
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist, or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication skills
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors, and other areas of the restaurant
- Taking orders from customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
Benefits and Perks
At blithequark, we offer a range of benefits and perks to our team members, including:
- Competitive pay and benefits
- Access to voluntary benefits through an insurance marketplace, including medical, dental, vision, life insurance, and more
- OnePass Gym Membership Program
- 401(k) with Safe Harbor Employer Match (age 21 and older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet insurance
- Paid Time Off
- Closed for all major holidays
- Early closure for company events
- Casual work attire
- Flexible scheduling
- Perkspot Employee Discount Program
Additional Requirements
To be eligible for this role, you must:
- Be at least 16 years of age or older
- Provide all customers with quick and friendly service
- Work together as a team, assisting other team members in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with blithequark's culture by balancing working hard and having fun
- Take initiative and comply with company policies
Career Growth and Development
At blithequark, we are committed to helping our team members grow and develop in their careers. Within your first year of working with us, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations. We provide ongoing training and development opportunities to help you build your skills and advance in your career.
Conclusion
If you are passionate about delivering exceptional customer service, working in a fast-paced environment, and having fun while doing it, we want to hear from you! Apply now to join our team as a Customer Service Associate and start your journey with blithequark today. We can't wait to welcome you to our team and help you grow and develop in your career.
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