Experienced Customer Service Coordinator for Air Travel and Operations – Full-Time Opportunity for Growth and Development

Introduction to blithequark

Imagine a career where every day brings new opportunities to explore the world, grow your expertise, and become the best version of yourself. At blithequark, we offer a dynamic and inclusive work environment that fosters personal and professional growth, allowing you to thrive in your role and beyond. As a leader in the aviation industry, we are committed to providing exceptional customer service, ensuring the safety and satisfaction of our passengers, and promoting a culture of diversity and inclusion. If you are ready to embark on a new journey, tackle challenges with flexibility and grace, and have the time of your life, then join our team at blithequark.

Why You'll Love This Job

The Customer Service Coordinator role at blithequark is an exciting opportunity to interact with customers in a courteous, efficient, friendly, and professional manner. As a key member of our team, you will be responsible for promoting and selling air travel, providing assistance with passenger check-in and cargo acceptance, and interpreting government rules and requirements for domestic and international travel or cargo shipments. With a starting pay of $22.64 per hour, this role offers a competitive compensation package and a chance to develop your skills and advance your career in the aviation industry.

Key Responsibilities

• Promotes and sells air travel to the traveling public or freight forwarders
• Provides assistance with passenger check-in and cargo acceptance
• Interprets government rules and requirements for domestic and international travel or cargo shipments
• Meets and dispatches aircraft within established times
• Provides assistance to distressed passengers and customers
• Protects company property and revenue
• Provides for safe travel
• Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
• Uses organizational skills to perform multiple tasks within a limited time period
• Is self-motivated and requires minimal supervision
• Responds and assists during security and emergency situations
• Follows internal/external policies and procedures
• May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
• Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
• May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions

Essential Qualifications

To be successful in this role, you will need to possess the following minimum qualifications:

• High school diploma or GED
• Read, write, fluently speak and understand the English language
• Bilingual language skills required in some locations
• Applicable valid driver’s license as required by local authorities
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
• Ability to work irregular and/or extended hours, including weekends and holidays
• Must report to work on a regular and timely basis

Preferred Qualifications

While not required, the following qualifications are preferred:

• Prior experience in customer service or a related field
• Knowledge of aviation industry regulations and procedures
• Experience working in a fast-paced, dynamic environment
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Strong organizational and time management skills
• Ability to adapt to changing situations and priorities
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Customer Service Coordinator, you will have access to training and development programs, mentorship opportunities, and career advancement possibilities. You will also have the chance to work with a diverse and experienced team, learn from industry experts, and develop your skills and knowledge in the aviation industry.

Work Environment and Company Culture

At blithequark, we pride ourselves on our inclusive and diverse work environment. We believe that our employees are our greatest asset, and we strive to create a workplace that is welcoming, supportive, and empowering. Our company culture is built on values of respect, integrity, and excellence, and we are committed to providing a work environment that is safe, healthy, and productive.

Compensation, Perks, and Benefits

As a Customer Service Coordinator at blithequark, you will be eligible for a competitive compensation package, including:

• Starting pay of $22.64 per hour
• Travel perks, including access to discounted flights and travel benefits
• Health benefits, including medical, dental, prescription, and vision coverage
• Wellness programs, including fitness classes, health screenings, and employee assistance programs
• 401(k) program, including employer contributions
• Additional benefits, including pet insurance, discounts on hotels, cars, cruises, and more

Conclusion

If you are a motivated and customer-focused individual who is passionate about the aviation industry, we encourage you to apply for the Customer Service Coordinator role at blithequark. This is an exciting opportunity to join a dynamic and inclusive team, develop your skills and knowledge, and advance your career in a fast-paced and rewarding environment. Don't miss out on this chance to take your career to new heights – apply today and become a part of the blithequark team!