[Remote] Live Chat Support
Note: The job is a remote job and is open to candidates in USA. Treasure's Academy LLC is seeking a reliable and customer-focused Remote Chat Support Specialist to join their support team. In this role, you will serve as the first point of contact for customers via live chat, providing prompt, accurate, and courteous responses to inquiries, technical issues, and general support needs.
Responsibilities
• Respond to customer inquiries via live chat, messaging platforms, and email
• Troubleshoot issues and provide step by step solutions in a clear, friendly manner
• Escalate complex or unresolved issues to the appropriate internal teams
Skills
• Proven experience in customer service or a chat based support role
• Excellent written communication skills with a keen attention to grammar and tone
• Ability to multitask and manage time effectively in a fast paced environment
• Availability to work flexible hours, including weekends or evenings, if needed
Benefits
• 100% remote work from anywhere
• Supportive and inclusive team environment
• Opportunities for growth and advancement
• Ongoing training and development
Company Overview
• Hirebee.ai is artificial intelligence powered recruitment and applicant tracking software. It was founded in 2021, and is headquartered in London, England, GBR, with a workforce of 2-10 employees. Its website is https://hirebee.ai.
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