Remote IT Support Specialist; L1/L2 SaaS/IoT
Position: Remote IT Support Specialist (L1/L2) for SaaS/IoT
A leading IoT solutions provider is seeking a Technical Support / Helpdesk Specialist to deliver outstanding front-line support to their hospital and enterprise customers. The role involves troubleshooting, ticket triage, and ensuring clear communication with clients to restore services quickly. You'll thrive if you are detail-oriented, possess strong troubleshooting skills, and are comfortable working remotely. A competitive salary of $70,000 to $80,000 annually is offered along with additional benefits including comprehensive health insurance.
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