Senior Business Partner, Field Alliance Operations
Job Description:
• Partnering with Alliances leaders and their team with emphasis to assist with Channel strategy and data led insights into trends, gaps and opportunities to execute the plan.
• Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.
• Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
• Advising on process enhancements and liaising with IT and capability teams.
• Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
• Participating in the Annual Planning Process, including territory alignment and quota setting.
• Investigating and Resolving Commissions issues escalated by the Comp Team.
• Instituting best practices and scalable processes, including data flow.
• Participating in Partner Account Planning.
• Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands.
• Aligning with cross-functional teams to ensure positive user experience for our partners.
• Implementing new processes and process enhancements within the Americas.
• Training shared services team and acting as a point for escalation.
Requirements:
• Bachelor's degree
• Minimum 5 years of (Partner / Channel) Operations experience
• Strong analytical background and ability to flush out anomalies
• Be a self-starter, detail and process oriented, and operationally minded
• Have excellent presentation, communication, and influencing skills, with strong business partnership experience
• Expertise in business applications including Excel, PowerPoint, Salesforce, Tableau, and Clari, with demonstrated ability to work with large data sets.
• Ability to work in a fast-paced environment and manage through ambiguity and change
• Curious minded and willingness to constantly improve experience for our partners and internal teams
• Ability to optimize and prioritize tasks, be a team player, and influence cross functionally
Benefits:
• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
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