Back to Jobs

[Remote] Senior Manager, Technology Operations; Walmart Imports Onboarding

Remote, USA Full-time Posted 2025-11-24
Note: The job is a remote job and is open to candidates in USA. Walmart Canada is a leading company in the retail sector, and they are seeking a Senior Manager, Technology Operations for Walmart Imports Onboarding. This leadership role involves managing the onboarding team for WCB Imports, ensuring efficient access for sellers while collaborating with various departments to enhance business processes and technology integration. Responsibilities • Lead the Onboarding Operations team within WCB Imports • Collaborate directly with leadership to develop and refine onboarding requirements to improve current experience and accommodate new product launches • Represent Marketplace supply chain team in cross functional forums ensuring onboarding requirements are known & aligned • Lead by example and drive continuous improvement of the onboarding processes, including annual goal-setting, performance monitoring, and strategic initiatives • Work with key product and program leads to set the roadmap, incorporating Seller feedback to optimize engagement, utilization, and penetration to reach business objectives • Collaborate with cross-functional teams to define onboarding key performance indicators (KPIs) and establish metrics for measuring business performance and success Skills • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area • 7 years' experience in project management, program management, program operations, or related area • 2 years' supervisory experience • Bachelor's degree in a relevant field such as business, economics, finance, or related disciplines. An MBA is highly desirable • Experience (5-7 years) in business product design and development • Experience (5-7 years) leading customer/seller acquisition and/or implementation teams • Extensive experience in eCommerce, online Marketplaces (ideally in transportation, compliance, or supply chain functions) is highly desirable. This includes experience both building in a high growth environment as well as successfully executing in a multi-billion dollar globally scaled enterprise • Strong data analytics skills, including SQL writing and/or AI prompting • Exceptional communication, written and presentation skills, with the ability to convey complex concepts on behalf of business partners and to senior executives in presentation & white paper form • Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area • Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. Knowledge of accessibility best practices Benefits • Health benefits include medical, vision and dental coverage. • Financial benefits include 401(k), stock purchase and company-paid life insurance. • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Company Overview • Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart. It was founded in 1994, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.walmartcanada.ca/. Apply tot his job Apply To this Job

Similar Jobs

Experienced Full-Time and Part-Time Work at Home Customer Service Agent – Federal, State, and Commercial Client Support

Remote, USA Full-time

Experienced Bilingual Customer Service Representative (French/English) - Remote Work Opportunity with arenaflex

Remote, USA Full-time

Experienced Data Analyst and Customer Support Specialist – Full Time Data Entry and Call Support Role with arenaflex

Remote, USA Full-time

Experienced Customer Service Representative – Delivering Exceptional Support in a Dynamic and Inclusive Environment at arenaflex

Remote, USA Full-time

Experienced Remote Customer Service Representative – Delivering Exceptional Support and Resolving Customer Inquiries for arenaflex

Remote, USA Full-time

Experienced Social Media Customer Support Specialist – Delivering Magical Experiences to Global Audiences through Exceptional Online Service

Remote, USA Full-time

Experienced Part-Time Data Entry Specialist for Remote Operations – Accurate Data Management and Exceptional Customer Service at arenaflex

Remote, USA Full-time

Experienced Remote Customer Service Specialist – Delivering Exceptional Support from the Comfort of Your Home with arenaflex

Remote, USA Full-time

Experienced Data Entry Clerk and Focus Group Panelist – Remote Work from Home Opportunity with Flexible Hours and Competitive Compensation

Remote, USA Full-time

**Experienced Part-Time Remote Customer Service Representative – Flexible Schedule & Career Growth Opportunities at arenaflex**

Remote, USA Full-time

Medical Billing and Coding Specialist (No Experience Needed)

Remote, USA Full-time

Experienced Customer Service Representative – Delivering Magical Experiences to blithequark Guests

Remote, USA Full-time

Associate, FS&A, Products & Technology - Product Discovery & Promotion

Remote, USA Full-time

**Experienced Virtual Assistant – Data Entry Role at blithequark (Remote Work Opportunity)**

Remote, USA Full-time

Remote Associate Counsel - Portland, OR

Remote, USA Full-time

**Experienced Customer Service Representative – Catastrophe-Exposed Property Insurance**

Remote, USA Full-time

**Experienced Chat Sales Representative – Customer Acquisition and Team Leadership**

Remote, USA Full-time

Experienced Virtual Customer Support Specialist – Live Chat Agent Role with Competitive Hourly Rate and Flexible Remote Work Arrangements

Remote, USA Full-time

**Experienced Data Entry Clerk – Remote Opportunity at arenaflex**

Remote, USA Full-time

Senior Backend Engineer Rust

Remote, USA Full-time