Manager – Category Sourcing, Supply Chain Services

POSITION SUMMARY The Manager – Category Sourcing, Supply Chain Services will play a critical role in Integrity’s growing Procurement function by managing sourcing, negotiations, and supplier performance across Agent Leads sourcing, Print, Mail, and Postal Logistics (direct mail, IVR, pre-sort, fulfillment), and select operational categories supporting enterprise operations This role combines strategic sourcing, supplier governance, and hands-on operational execution. The ideal candidate brings strong analytical skills, negotiation experience, and the ability to partner with cross-functional leaders across a decentralized business environment. KEY RESPONSIBILITIES 1. Strategic Sourcing & Category Leadership • Develop and execute category strategies across Agent Leads, print/mail, postal logistics, and aligned indirect spend areas. • Identify consolidation opportunities in a fragmented supplier landscape spanning a high number of business units. • Build forward-looking category roadmaps aligned with Functional partner plans and enterprise operational needs. • Develop business cases, sensitivity analyses, and cost models for pricing decisions and volume shifts. 2. Supplier & Contract Management • Manage operational and commercial relationships with suppliers in direct mail, print, postal distribution, and adjacent categories. • Conduct benchmarking to negotiate competitive rate cards, service levels, and price protections. • Develop QBRs, track KPIs, and ensure supplier compliance with SLAs and service standards. • Partner with Legal to draft, review, and manage MSAs/SOWs, ensuring alignment with SOX, procurement policy, and risk frameworks. • Maintain contract lifecycle oversight, including renewals, amendments, and compliance monitoring. 3. Logistics, Print & Mail Process Optimization • Analyze print, mail, and postage workflows to optimize cost, accuracy, speed, and conversion outcomes. • Understand supplier operational capabilities—including production timelines, postal classifications, distribution methods, and data hygiene processes. • Support supplier transitions, onboarding, and volume reallocation across major mail providers. • Recommend improvements in direct mail execution, postal optimization, and IVR performance. 4. Cross-Functional Partnerships • Collaborate closely with Marketing, Finance, Legal, Innovation, Operations, and BU team members to align procurement activities with business goals. • Provide procurement guidance, influence decision-making, and build trust across highly decentralized teams. • Support reporting requirements, including category dashboards, savings tracking, and executive briefings. 5. Analytics, Reporting & Savings Delivery • Conduct spend analysis, supplier performance assessments, and pricing benchmarks. • Quantify and track enterprise savings across rate reductions, supplier consolidation, and postal optimization. • Work with Finance to validate savings methodologies and ensure accurate reporting. • Develop reports, models, and presentations for senior leadership. QUALIFICATIONS • Bachelor’s degree in Supply Chain, Business, Finance, Marketing Operations, or related field. Master’s degree in Supply Chain or Business preferred. • 10+ years of experience in procurement, strategic sourcing, category management, or supply chain operations. • Hands-on experience in direct mail, postal logistics, print operations, or marketing acquisition supply chain strongly preferred. • Strong negotiation, supplier management, and contract lifecycle experience. • Advanced analytical skills, with experience in pricing models, cost structures, and scenario analysis. • Ability to navigate and influence across a decentralized, high-growth organization. • Excellent communication, stakeholder engagement, and relationship-building capabilities. • Comfortable building processes in a developing procurement environment. About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. Apply tot his job Apply To this Job