Kitchen Designer (sales) / Ottawa & Gatineau area

IKEA is a well-known home furnishings company seeking a Kitchen Designer to work in the Ottawa and Gatineau area. The role involves providing customer support, offering home furnishing solutions, and contributing to sales goals while ensuring an excellent customer experience.

Responsibilities

• Provide qualitative customer support in all remote channels, including live video calls, to secure a great customer experience, thus building trust in the IKEA brand
• Offer home furnishing solutions, by demonstrating a commercial approach and true salesmanship in every customer contact, in order to maximize sales
• Contribute with input to set, and responsible for reaching, personal goals that align with and contribute to the unit, function and team goals
• Actively seek information about the IKEA product range and services to stay up to date with commercial priorities and activities, and to maintain ability to steer sales
• Capture relevant customer insights to enable other parts of Ingka to improve the customer experience

Skills

• You have experience in Sales and solutions-oriented with a strong home-furnishing interest
• You have strong social skills and your driven by working with people
• You have strong communication skills, verbal and written in local language
• You are comfortable communicating verbally and in writing in both French and English

Benefits

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Company Overview