Research Cyberinfrastructure Consultant

The University of Wisconsin-Madison's Division of Information Technology is hiring a Research Cyberinfrastructure Consultant. This role involves providing end user support and training for researchers using enterprise-wide applications for data management, as well as developing workshops and documentation to enhance researchers' capabilities in managing their data and workflows.

Responsibilities

• Participate in interdisciplinary and collaborative efforts with other departments, schools and colleges
• Writes and updates documentation and tutorials supporting CI activities for research
• Performs troubleshooting, analysis, operation, and support of advanced computing systems for research
• Provides direct support of users of advanced computing systems for research
• May provide support for development of custom Cyber Infrastructure solutions for research needs
• May develop and facilitate brief courses for internal researchers

Skills

• Experience supporting researchers and/or other clients as a member of an IT, Library, or computing service organization or research lab, group, or center
• Experience developing technical documentation, tutorials, training, or other support materials for end users
• Coding skills in one or more of the following: Python, R, or comparable language(s)
• Basic skills and experience with at least one of the following platforms: RStudio, Jupyter, GitHub/GitLab, Amazon Web Services, Google Cloud Platform, Microsoft Azure
• Experience developing automated processes for data analysis, extraction, or formatting using REST APIs, scripting languages, or other tools
• Familiarity with current storage, computation, and data-intensive workflows in one or more research disciplines
• Experience serving as a point of contact and technical support for users of information or computing systems

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