Licensing Specialist

Manulife is a leading international financial services provider, helping people make their decisions easier and lives better. The Licensing Specialist will support affinity sales advisors by ensuring compliance, managing licensing processes, and driving operational excellence.

Responsibilities

• Build and maintain stakeholder relationships
• Resolve licensing issues for onboarding and renewals
• Liaise with regulators and monitor applications
• Maintain compliance monitoring programs
• Complete license applications and manage documentation
• Support digitization and process improvements
• Analyze licensing data and prepare reports

Skills

• Strong analytical and problem-solving skills
• Outstanding service, presentation, and communication/negotiation skills
• Excellent interpersonal and relationship-building abilities
• Ability to thrive in a fast-paced environment and manage multiple priorities
• Proven self-motivation and strong self-management skills
• Highly organized with exceptional time management skills and attention to detail
• Curiosity and a proactive approach to learning and problem-solving
• Proficiency in Microsoft Office Suite
• Ability to handle sensitive and confidential information effectively
• Technical aptitude and experience with licensing platforms (e.g., Salesforce)
• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec
• Familiarity with compliance monitoring programs and regulatory audits
• Strong analytical skills with attention to detail
• Proficiency with data management tools and reporting systems

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
• Financial education and counseling resources
• Generous paid time off program in Canada includes holidays, vacation, personal, and sick days
• Full range of statutory leaves of absence

Company Overview