[Remote] Regional Outreach Manager-Los Angeles

Note: The job is a remote job and is open to candidates in USA. Lightfully Behavioral Health is a growing leader in mental health treatment providing high-quality, evidence-based treatment and innovative, compassionate care. The Regional Outreach Manager is responsible for cultivating strong referral relationships, managing a regional portfolio of partners, and executing outreach strategies to maximize brand reach within their territory.

Responsibilities

• Upholds and maintains the Company, mission, and values (called the Lightfully “Shining Commitments)
• Communicate effectively with both internal and external professionals
• Manage and grow a regional portfolio of referral partners
• Create a strategic plan for maximizing brand reach and relational capital within their territory
• Prioritize key states/cities within the region for targeting outreach efforts
• Travel to key areas within the region to cultivate new relationships and nurture existing relationships
• Manage territory budget appropriately
• Effectively plan and execute regional events
• Host and attend regional marketing events, dinners, and gatherings
• Support referral partners during the client’s admissions process
• Maintain data on outreach efforts and manage reports in Salesforce to demonstrate performance levels against key performance indicators
• Collaborate with the admissions team to capture referral data and complete urgent and consistent follow-up with referral partner during the admissions process
• Performs other duties, as assigned

Skills

• Bachelor's degree or related experience
• 1+ years of related experience
• Prior experience working in outreach or sales position, preferably in healthcare
• Experience working in a CRM system, Salesforce preferred
• PC literate with proficiency in spreadsheets, database software, and word
• Customer centric and demonstrated ability to identify and meet customer needs
• Ability to effectively present information and respond to questions from management, staff, patients, referents, and the public
• Strong customer service skills, attention to detail, and ability to multi-task required

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off
• Self-care days
• 401(k) plan
• Continuing education and professional development opportunities
• Employee assistance program (EAP)
• A supportive, mission-driven culture that values authenticity, connection, and integrity

Company Overview