People Team Coordinator

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. As a People & Places Coordinator, you will support HR operations, recruiting, and workplace initiatives while ensuring a positive experience for employees and candidates.

Responsibilities

• Assist with daily HR tasks, including responding to employee tickets, processing employment verifications, and supporting audits
• Ensure the continuity of our People Ops services by providing coverage for team members when they are out of office, handling tasks like open enrollment follow-up and benefits feed checks
• Support the onboarding process for new hires to ensure they have a welcoming and efficient start
• Partner with the recruiting team with scheduling, posting new roles, and provide coverage to ensure a seamless and positive candidate experience
• Create a welcoming experience for candidates visiting the office
• Collaborate with our Office Manager to create a welcoming and efficient office environment by assisting with daily tasks, event setup, and other in-office needs
• Provide support at the front desk as needed to ensure a great workplace experience for employees and visitors
• Assist with People & Programs initiatives, such as updating our Notion pages, helping configure tools like Donut, and assisting with survey analysis
• Provide administrative support for programs like FMLA by managing paperwork and process steps
• Document and improve our processes, creating resources that help your teammates and empower FullStorians to find answers quickly

Skills

• Experience succeeding in a high-volume, high-stakes environment where priorities change often
• Impeccable organizational skills, a strong attention to detail, and a desire to see things through to completion
• Passionate about advising and supporting employees and have experience in a client-facing or customer service role
• Demonstrate the utmost integrity and discretion when handling highly confidential and sensitive data
• Ability to independently problem-solve, learn new information, and figure things out, even when it's new or murky
• Ability to identify process improvements in daily work and are driven to create scalable, documented solutions
• Eager to build a career in People Operations, Recruiting, or Workplace Management and are motivated to learn and grow

Benefits

• Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
• Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
• Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
• Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
• Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
• Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
• Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.

Company Overview