Analyst - Product Management

American Express is a leading payments provider with a strong commitment to innovation and customer service. The Analyst - Product Management role involves supporting the development of data and targeting capabilities, collaborating with various teams to translate business requirements into actionable solutions and ensuring the continuity of performance KPIs during capability transitions.

Responsibilities

• Build a comprehensive understanding of the organization’s current targeting and modeling landscape across all business segments
• Identify capability gaps, future needs, and integration opportunities, and translate these into clear product and technical requirements for platform and engineering teams
• Shape the product and capability roadmap by working closely with Marketing, Product, Analytics, Modelling, Data Engineering, and other key partners
• Drive alignment on strategic priorities, use-cases, and delivery milestones, ensuring the roadmap reflects both near-term business value and long-term capability evolution
• Ensure continuity and protection of existing targeting objectives and performance KPIs during capability or platform transitions
• Define validation criteria, performance safeguards, and migration frameworks to maintain business impact while enabling modernization
• Cultivate strong cross-functional partnerships across business units, acting as a connector to bring teams together around shared goals
• Facilitate decision-making, resolve ambiguity, and ensure effective execution across diverse stakeholders
• Provide structured, proactive updates to senior leadership, including key decisions, trade-offs, risks, and alignment needs
• Represent the end-to-end capability vision and ensure leadership is informed and aligned ahead of critical milestones

Skills

• Experience in data management or product development, with exposure to building or enabling data-driven capabilities
• Strong analytical and problem-solving skills, with the ability to diagnose issues and make data-informed decisions
• Hands-on experience using advanced SQL within big data or cloud-native environments
• Familiarity with Agile/Scrum methodologies or broader software delivery lifecycle processes
• Ability to interpret technical and business objectives and translate them into clear, actionable solutions
• Comfort with conceptual thinking and change management, including navigating ambiguity and driving alignment in evolving environments
• Strong written and verbal communication skills, with the ability to deliver clear, compelling presentations to a wide range of audiences
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• Familiarity with handling and analyzing large datasets in data-driven environments
• Experience with Python or other relevant analytical/programming tools in a data-driven environment

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Company Overview

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