Associate Claims Specialist

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company, providing a wide range of commercial insurance products. They are seeking a self-driven, client-focused Associate Claims Specialist to manage administrative duties within the Claims department, ensuring efficient service to policy holders, brokers, and internal customers.

Responsibilities

• Act as administrative support for the claims department, including but not limited to claims programs, maintaining inboxes, reporting, and closing letters
• Responsible for ensuring all new claims are set-up correctly in various systems depending on the claim type, including policy information, coverage, insurer and loss details
• Responsible for ensuring all correspondence including follow up emails and responses are completed in a timely manner with insured and brokers
• Processing vendor payments
• Liaison with Underwriting as required
• Complete all other administrative and service duties within the claims department as assigned

Skills

• Bachelor's Degree or College Diploma and/or equivalent training
• Strong interpersonal, presentation and communication skills (both oral and written)
• Excellent computer skills required: specifically, Word and Excel. Comfortable with learning various computer systems and managing electronic files
• Strong organizational skills and excellent attention to detail
• Strong prioritization and decision-making skills
• 1+ years of related industry and/or claims experience would be an asset
• Bilingual in English and French is an asset

Benefits

• A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
• Competitive health & dental benefits plan
• Market-leading pension plan
• Competitive time off policy
• External education & tuition reimbursement programs
• Employee & Family Assistance Programs
• An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion

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