Tier 2 Audio Visual Field Technician

EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services. The Tier 2 Audio Visual Field Technician will support project delivery teams by installing and maintaining AV technologies, ensuring high-quality installations, troubleshooting issues, and communicating effectively with stakeholders.

Responsibilities

• Provide daily reporting to the Project Management team
• Install a wide variety of AV technology in both existing and new build project sites
• Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware
• Ensure compliance with general contract requirements during installations
• Apply knowledge of low voltage electrical concepts
• Utilize basic carpentry and installation skills
• Operate power tools safely and effectively
• Diagnose, troubleshoot, and resolve technical problems
• Travel to other sites as needed to support projects and installations

Skills

• Experience with AV systems such as Crestron, Extron, QSYS, or Cisco
• Understanding of signal flow and AV rack building to AVIXA standards
• Familiarity with AV industry cabling and connector termination
• Strong sense of urgency and agility in dynamic environments
• Excellent customer interaction skills and professionalism
• Ability to work independently in high-pressure, fast-paced settings
• Commitment to ongoing technical development
• Willingness and eligibility to travel and work globally
• Strong organizational and time management skills
• Effective written and verbal communication
• Critical thinking and problem-solving abilities
• Flexibility and adaptability to changing work hours and customer needs
• Team-oriented mindset
• Valid driver's license
• 1–3 years of experience in the AV/VC industry
• Deeper knowledge of signal flow and AV installation
• Familiarity with Cisco, Extron, Crestron, or QSYS systems
• AVIXA CTS or CTS-I certification
• OSHA 10/30 or SST certification

Company Overview