[Remote] E-commerce Marketing Coordinator

Note: The job is a remote job and is open to candidates in USA. The Concept Agency is a digital marketing agency seeking an E-commerce Marketing Specialist to support their portfolio of beauty, wellness, and lifestyle ecommerce brands. The role involves executing email and SMS marketing, managing Shopify store operations, and creating digital assets to drive engagement and conversions.

Responsibilities

• Build and optimize email flows in Klaviyo (welcome series, abandoned cart, post-purchase, win-back)
• Create and schedule email campaigns with audience segmentation and A/B testing
• Design email templates, graphics, and landing pages using Figma and/or Canva
• Manage SMS marketing campaigns via Klaviyo, Attentive, or Postscript
• Support Shopify store operations: product uploads, collection management, PDP optimization
• Analyze campaign performance and report on KPIs (open rates, CTR, conversion, revenue)
• Collaborate with brand and creative teams to ensure consistent messaging across channels
• Stay current on email marketing best practices and ecommerce trends

Skills

• 1-3 years of experience in email marketing, ecommerce, or digital marketing
• Klaviyo experience required — you've built flows, set up segmentation, and run A/B tests
• Shopify experience required — comfortable with store management, product pages, and basic site updates
• Design skills required — proficient in Canva and/or Figma; Adobe Creative Suite is a plus
• Strong attention to detail and ability to manage multiple projects simultaneously
• Data-driven mindset with comfort analyzing campaign metrics
• Excellent written communication skills
• Experience with beauty, wellness, or lifestyle DTC brands
• SMS marketing experience (Attentive, Postscript)
• Familiarity with loyalty/referral programs (Yotpo, Smile.io)
• Basic HTML/CSS for email customization
• Agency experience or ability to work across multiple client accounts

Benefits

• Fully remote position
• Opportunity to work with exciting beauty and wellness brands
• Growth potential in a scaling agency environment
• Collaborative, supportive team culture

Company Overview