Operations Assistant

ALDI is a retail company focused on delivering great deals through efficient operations. The Operations Assistant plays a crucial role in supporting the operations of national services and divisional offices by handling administrative tasks and ensuring smooth communication among teams.

Responsibilities

• Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties
• Communicates relevant tasks to store personnel and completes any required follow-up process
• Creates reports as required to provide information for management decision-making
• Promptly processes and works to resolve operational customer complaints
• Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management
• Assists in ordering store office supplies, uniforms, and store equipment as directed
• Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines
• Works proactively to identify, investigate, and report irregularities within designated area of responsibility
• Conducts training and cross training of knowledge and expertise within area of responsibility
• Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities
• Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership
• Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies
• Collaborates with team members and communicates relevant information to direct leader
• Upholds the security and confidentiality of documents and data within area of responsibility
• Other duties as assigned

Skills

• Must be able to perform duties with or without reasonable accommodation
• Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties
• Communicates relevant tasks to store personnel and completes any required follow-up process
• Creates reports as required to provide information for management decision-making
• Promptly processes and works to resolve operational customer complaints
• Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management
• Assists in ordering store office supplies, uniforms, and store equipment as directed
• Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines
• Works proactively to identify, investigate, and report irregularities within designated area of responsibility
• Conducts training and cross training of knowledge and expertise within area of responsibility
• Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities
• Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership
• Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies
• Collaborates with team members and communicates relevant information to direct leader
• Upholds the security and confidentiality of documents and data within area of responsibility
• Gives attention to detail and follows instruction
• Ability to stay organized and multi-task efficiently
• Ability to work both independently and within a team environment
• Establishes goals and works toward achievement
• Effective time management; maximizes productivity
• Proficient in Microsoft Office Suite
• Ability to interpret and apply company policies and procedures
• Excellent verbal and written communication skills
• Analyzes and interprets data
• Provides prompt and courteous customer service
• Proficiency in typing and data entry
• Develops and maintains positive relationships with internal and external parties
• Displays expense and cost control in decision-making
• High School Diploma / GED required
• A minimum of 1 year of relevant experience required
• Or, a combination of education and experience providing equivalent knowledge
• Associate's Degree in Business or related field preferred

Benefits

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program
• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

Company Overview

Company H1B Sponsorship