[Remote] Property Claims Advisor (Dev-Op)

Note: The job is a remote job and is open to candidates in USA. Allstate Canada is a leading home and auto insurer focused on providing prevention and protection products. The Property Claims Advisor will be responsible for investigating and adjusting homeowner claims, ensuring compliance with policies and regulations, and maintaining professional communication with stakeholders.

Responsibilities

• Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned
• Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence
• Comply with best practices as set out in Allstate policies and procedures
• Adhere to legislative and regulatory requirement and ensures files are thoroughly documented
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
• Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems
• Communicate and interact with claimants, vendors and other insurance companies in a professional manner
• Work collaboratively with a team of Homeowner Adjusters and Claims Assistants

Skills

• Post-secondary education and/or a minimum of 1-2 years relevant Claim Advisor experience
• Completion of CIP designation or desire to pursue an asset
• Prior insurance experience and knowledge in automobile and property claims preferred
• Strong critical thinking skills to identify strengths and weaknesses of claim

Benefits

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

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