[Remote] Loan Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Provide, powered by Fifth Third, is a leader in tech-enabled financial services for small business owners. They are seeking a Loan Operations Specialist to manage loan processing, maintain customer contact, and ensure that all loan files are complete and compliant with regulations.

Responsibilities

• Review loan files in depth before funding to ensure file completeness, perfected collateral, and full structural alignment with the credit memo
• Perform detailed analyses of purchase-and-sale or asset-sale agreements to confirm free-and-clear asset transfers
• Review practice location leases and required insurance policies
• Audit draft and final legal loan documents
• Work closely with closing officers, underwriters, and other internal partners to drive maximum efficiency and optimize customer experience
• Provide general operational oversight of deals in your pipeline
• Coordinate loans to address customer needs and interests
• Manage expected service levels and productivity requirements related to decision and condition clearing
• Update information on systems to review conditions, and add, delete, satisfy, or waive as appropriate

Skills

• High school diploma or equivalent experience
• In-depth knowledge of conventional, government, and portfolio underwriting guidelines
• High degree of attention to detail
• Ability to make high-quality decisions and execute in a timely manner
• Knowledge of federal lending regulations governing residential real estate lending
• Demonstrated organizational skills
• Strong written and verbal communication skills
• Proven ability to collaborate with internal and external partners to keep the customer at the center and deliver excellent customer service
• Strong computer skills (Microsoft Office)
• Knowledge of processing underwriting and closing procedures
• Experience with mortgage origination systems, platforms, tools, and technology

Benefits

• Comprehensive benefits
• Incentive compensation plan

Company Overview