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REMOTE - Pre-Approval Customer Due Diligence Investigator 1

Remote, USA Full-time Posted 2026-04-22
Description Summary: The Pre-Approval Customer Due Diligence Investigator 1 will investigate and review customers considered to be restricted per Huntington policy and determine eligibility for onboarding and/or expansion of the relationship. Maintain a working knowledge of the Bank Secrecy Act, Anti-Money Laundering efforts, USA PATRIOT Act and OFAC and awareness of industry best practices as well as knowledge of restricted customer types. Duties & Responsibilities Performs research and analysis of restricted customer and prospective customers through public records, media or other research tools. Review customer transactional activity in combination with the customer profile to determine to determine if the customer falls within the bank’s risk tolerance. Effectively communicates both in writing and verbally with Huntington Segment colleagues and Risk Partners to obtain additional information and documentation. Performs enhanced due diligence on high-risk and restricted individuals and businesses. Recommends appropriate follow-up and possible account closure for customers that exceed the Bank’s risk tolerance. Adheres to department SLAs, while also maintaining productivity and quality standards. Participates in presentation of high-risk customers to Senior Management. Identifies areas for process improvements. Basic Qualifications Flexible to perform other functions as requested by management • High School Diploma required. • 1 or more years of investigative experience required with a focus in Enhanced Due Diligence or Customer Risk Management. • In lieu of EDD experience, 2 or more years of investigative experience in AML/BSA • Excellent writing skills, with experience writing in a concise and understandable format. • Excellent critical thinking, communication, interpersonal, and organizational skills in a high-pressure environment. Preferred Qualifications • Understanding of Huntington’s High Risk and Restricted Customer Policy • Knowledge of federal regulations (USA PATRIOT Act, Bank Secrecy Act, Federal Financial Institutions Examination Council etc.) • SAR experience • Higher level education/courses in Intelligence Studies and/or Criminal Justice preferred. • Knowledge of BSA and AML required, working experience is preferred • Professional certification (i.e. CAMS, CFE) preferred • Ability to work in a fast paced, high pressure environment with professionalism, courtesy and tact • Ability to shift priorities as needed to meet demand • Basic PC skills - MS Word, Excel, web based applications • Excellent verbal, written and interpersonal communication skills • Analytical and Problem Solving abilities • Strong attention to detail • Self-motivated, deadline driven and able to work in an ever changing environment • Ability to utilize multiple bank systems concurrently #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Apply tot his job Apply tot his job Apply To this Job

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