Engineer - Consumer Products

UL Solutions is a global leader in applied safety science, transforming safety, security, and sustainability challenges into opportunities. The Engineer - Consumer Products role involves determining project specifications, providing technical assistance to clients, and coordinating laboratory activities while ensuring compliance with UL requirements.

Responsibilities

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services
• Follows up on contacts from clients
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements
• Acts to address client concerns and to resolve client issues
• Provides technical assistance to clients in reference to product inspection and follow-up services. Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements
• Is familiar with applicable standards, company manuals and appropriate technical literature
• Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications
• Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates
• Coordinates administrative aspects of project management
• May serve as Project Handler of record and/or Reviewer of record as assigned
• Communicates project status and results to clients through frequent contact and by preparing reports
• Prepares Follow-Up Service Procedures and information pages
• Integrates continuous improvement concepts and techniques into all aspects of the job
• Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations
• Assists in the development of UL requirements
• Assists in developing special test methods and test equipment
• Analyzes test program for adequacy and sequence
• May coordinate and/or perform File Reviews, as directed
• May represent UL at industry related functions such as seminars and trade shown. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
• Performs other duties as directed

Skills

• Bachelor's degree in Electrical Engineering with Electrical focus, or related field from an ABET accredited program
• Shows initiative and resourcefulness
• Strong communication skills and ability to interact and connect with customers
• Proven ability to be innovative and creative
• Desire to work within a team environment
• Comfortable in laboratory environments performing hands-on engineering
• Excellent interpersonal skills
• Able to provide unique solutions to complex problems
• 1-3 years directly related experience preferred but not required

Benefits

• Health benefits such as medical, dental and vision
• Wellness benefits such as mental and financial health
• Retirement savings (401K)
• Paid time off including vacation (15 days)
• Holiday including floating holidays (12 days)
• Sick time off (72 hours)

Company Overview