Service Project Administrator

Trane Technologies is a leader in creating innovative climate solutions for a sustainable world. They are seeking a Project Administrator who will be responsible for managing service project documentation, procurement, customer invoicing, and ensuring timely project completion through collaboration with internal and external customers.

Responsibilities

• Plans and reviews assigned projects, establishes schedules and project parameters and sets procedures to accomplish system goals
• Sets-up service agreements in system application based on transition documents
• Establishes and measures internal service process and associated compliance
• Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff
• Connect and communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff
• Schedule and participate in internal project team meetings to ensure accurate transfer of information
• Validates cost to date and reconciles project data in business system
• Reconciliation of purchase order discrepancies to support the Service fulfillment process
• Reviews billing backlog and coordinates/communicates with Service Managers, HVAC Field Technicians, customers, as necessary to resolve obstacles

Skills

• High School diploma or GED and up to two (2) years of related experience and/ or training; or equivalent combination of education and experience
• Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team
• Demonstrated ability to perform tasks such as problem solving, decision making, rational thinking, and exercising good judgement
• Experience prioritizing tasks in order to meet tight deadlines within a fast-paced environment
• Previous experience with financial systems and basic accounting, including accounts receivable and accounts payable
• Construction law and regulation knowledge
• Familiarity with the operation of HVAC Systems

Benefits

• Extended Health Care (EHC) that includes fertility coverage
• Company-funded Health Care Spending Account (HCSA)
• Holistic wellness programs
• Defined Contribution Pension Plan with a 2% Basic Company contribution and up to a 3% Company match on your contributions = up to a 5% Company contribution
• Paid Time off, including volunteer time off to support your volunteer efforts in your community
• Educational and training opportunities through company programs along with tuition assistance

Company Overview