Field Service Engineer

TRUMPF North America is a family-run, high-tech company seeking a Field Service Engineer. The role involves traveling to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, while providing high-quality technical support to ensure optimal machine performance.

Responsibilities

• Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
• Document customer machine information and technical conditions and make improvement suggestions
• Train customers to operate and/or service machines to ensure maximum productivity
• Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success

Skills

• Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
• Document customer machine information and technical conditions and make improvement suggestions
• Train customers to operate and/or service machines to ensure maximum productivity
• Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
• Flexible, professional, curious, and bold!
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
• Focused on customer service and quality
• Technologically savvy and experienced in software and file management
• Eager to travel 100%

Benefits

• Medical
• Vision
• Dental
• 401K plans
• Parental leave

Company Overview

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