[Remote] Client Access Coordinator

Note: The job is a remote job and is open to candidates in USA. Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals, focused on delivering safe and quality healthcare. The Client Access Coordinator plays a key role in supporting the clinical data abstraction team by managing and coordinating access requests to improve patient care quality.

Responsibilities

• Provide basic assistance with system access requests
• Coordinates the flow of information and ensures employees have proper access to client systems
• Communicates with clients to gather necessary information and resolve access issues
• Schedules appointments, processes requests, and ensures that client access is seamless and efficient
• Acts as a liaison between clients and internal employees

Skills

• Basic knowledge of client access processes
• Strong organizational and communication skills
• Ability to work independently with given direction
• Organization and time management skills
• Entry-level or minimal experience in customer service
• Legally able to work in the United States without sponsorship
• Experience with Salesforce

Benefits

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

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