Claim Service Specialist - Farmington, CT - Hybrid

Arbella Insurance Group is dedicated to providing a supportive and inclusive work environment. They are seeking a Claim Service Specialist who will advocate for customers by managing claims, inspecting damages, and ensuring accurate documentation while maintaining effective communication and negotiation skills.

Responsibilities

• Talk directly with people who have recently experienced a loss
• Inspect the damage
• Investigate all documentation to ensure each detail is recorded accurately and fairly
• Thoroughly checking claim case facts
• Determining coverage, liability and reserves
• Accurately reporting on each settlement
• Navigate settlements with individuals, attorneys, and other insurance carriers
• Prepare and maintain well-written files
• Keep their teams up-to-date on current claims

Skills

• A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
• Highly effective time management skills
• Strong attention to detail, accuracy, fairness and impeccable organization
• A passion for helping others
• Will need to obtain CT License
• Some customer service work experience preferred

Benefits

• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other
• Profit share bonus program
• Exceptional benefit and wellness programs
• Career development
• Flexible schedules

Company Overview

Company H1B Sponsorship