[Remote] Talent & Organizational Development Operations Support

Note: The job is a remote job and is open to candidates in USA. CGI is one of the largest IT and business consulting services firms in the world, and they are seeking a Talent & Organizational Development Operations Support. This role involves supporting the delivery of Talent & OD processes, maintaining documentation, and contributing to projects aimed at improving workflows and efficiency.

Responsibilities

• Support and coordinate Talent & OD processes (Talent Review, Succession, Performance, RCF) and support documentation, data gathering, reporting and data validation
• Maintain timelines, trackers and follow-up actions to ensure smooth execution
• Maintain the CoE SharePoint site by ensuring all files are correctly uploaded, named, and filed according to our team standards
• Contribute to OD/Talent projects and identify opportunities to improve workflows and documentation
• Use productivity, project-management and AI-assisted tools to enhance efficiency

Skills

• Bachelor's degree in psychology, HR/Labour Relations, Sociology, Business Administration or similar
• English proficiency (B2+ / C1) and fluency in the SBU's primary language(s)
• Proficiency in French is highly desirable
• Interest in AI tools and process optimization
• Familiarity with project-management tools and structured coordination methods
• 1–2 years' experience in HR, Talent, OD, People Operations or Consulting (internships included)
• Experience with data, reporting or structured processes valued
• Exposure to multinational or virtual environments is an advantage
• Ability to manage multiple tasks in a fast-paced context
• High motivation to learn and grow within CGI's global OD function
• Strong organization and attention to detail
• Analytical mindset
• Clear communication in multicultural contexts
• Ability to connect end-to-end processes
• Teamwork and customer focus
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams)
• Comfort with digital collaboration tools (SharePoint, OneDrive)
• Interest in AI-based productivity, automation and process optimization
• Familiarity with basic project-management practices
• Additional training in HR, Talent, OD, People Analytics or Project Management valued but not required

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