[Remote] Order Management Specialist

Note: The job is a remote job and is open to candidates in USA. BlueAlly is seeking an Order Management Specialist to support Sellers across various business units and customers as the post-sales point of contact. The role involves performing quality control checks, managing vendor communications, and facilitating client order fulfillment.

Responsibilities

• Perform quality control check and verification on all BlueAlly Sales
• Manage all vendor and post-order communications
• Understand the complex ordering processes for various OEMs
• Identify best way to fulfill a client order whether from inventory of internal BlueAlly stock or drop shipping from distributor
• Perform administration duties, including quote/sales verification, purchase order management, handing returns, and coordinate deliveries
• Understanding of best pricing practices and vendor options
• Cloud License management: facilitate internal software deliveries and follow up with any related questions
• Reporting, special projects, and tasks as requested by leadership

Skills

• Process/Detail Oriented/Self Motivated
• Ability to pivot and reprioritize tasks throughout the day based on business needs
• Desire to learn about IT Products & Services
• Advanced knowledge of Microsoft Applications (Outlook and Excel specifically)
• Good work ethic, self-discipline, persistence, the ability to work independently or as a team
• Demonstrate Excellent Communication & Customer Relationship Skills
• Experience with Supply Chain is strongly preferred
• Some college and/or business courses preferred

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