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Insurance Account Manager

Remote, USA Full-time Posted 2025-11-24

Hill & Usher Insurance & Surety is a growing independent insurance agency based in Arizona. They are seeking an Account Manager to provide exceptional customer service, process policy changes, and maintain strong client relationships.


Responsibilities

  • Generating insurance quotes and issuing Insurance Documentation (COI, ID cards, etc.)
  • Process customer policy change requests
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
  • Provides ongoing support to insurance clients as needed
  • Educate clients on the insurance policies that best suit their needs

Skills

  • 1+ years of experience in insurance and/or customer service
  • Microsoft Office Suite
  • Strong communication skills, both oral and written
  • Be a great self-starter with a sense of urgency
  • Proficiency to multi-task and problem solve
  • A Property & Casualty license is preferred. Willing to train the qualified individual

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Hands on Training
  • Tuition Reimbursement
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Evenings Off
  • Treadmills
  • Remote work opportunity
  • Lunch and Learn opportunty
  • Flexible Schedule

Company Overview

  • As trusted advisors to thousands of businesses and individuals throughout the nation, Hill & Usher's professional team of agents, account managers, support technicians, and other personnel all make the customer experience at our agency unique and special. It was founded in 1995, and is headquartered in Phoenix, Arizona, USA, with a workforce of 11-50 employees. Its website is http://www.hillusher.com/.

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