CRO / CRM Consultant
We’re looking for an experienced CRM & CRO Consultant with a strong e-commerce focus. The goal is to systematically increase conversion rates and customer lifetime value through data-driven optimization.
Responsibilities
• Plan, execute, and analyze A/B tests across the shop, checkout, and landing pages
• Drive continuous conversion rate optimization across the full funnel
• Build and refine CRM strategies for e-commerce businesses
• Create and optimize email & newsletter flows (e.g. welcome, abandoned cart, post-purchase, reactivation)
• Smart segmentation: send the right message, to the right person, at the right time
• Develop long-term CRO & CRM concepts, not just isolated quick wins
Requirements
• Proven experience in CRO & CRM for e-commerce projects
• Strong analytical mindset with a structured testing approach
• Deep understanding of customer journeys, retention, and LTV
• Hands-on experience with common tools (e.g. Klaviyo, HubSpot, GA4, VWO, Optimizely, or similar)
• Strategic thinker with a strong execution bias
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