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Senior Partner Account Manager, GSI Americas

Remote, USA Full-time Posted 2025-11-24
Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. With amazing opportunities ahead of us. We are looking for a Sr. Partner Account Manager who will be responsible for the relationship management of GSIs and strategic partner accounts across the Americas region while ensuring a good pace of acquisition and overall partner's health, retention, and growth. • The role will report to the VP of Channels, Chad Gailey. • This role is based in North America (Remote). Responsibilities Partnership Development • Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners' day-to-day needs • Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities • Managing renewals of annual agreements • Performing quarterly business reviews both onsite and remotely • Delivering satisfied partner relationships that result in references, case studies, and renewals • Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction Partner Sales • Lead generation process • Lead the qualification process with the partner • Sales strategy discussion • Meeting confirmation and participation with a client • Tight collaboration with the sales team for the fastest progress Partner Acquisition • Deep search in social media and identify/contact potential partners for new business opportunities • Acquire new target partners and supervise the onboarding provision Requirement • Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement • Experience in managing GSI partner accounts, such as: Deloitte, TCS, Infosys • Excellent interpersonal skills and an ability to build strong relationships with partners • Strong personal network within the region • Driven, highly motivated, and passionate about sales • Professional sales training would be an advantage, but not essential • Fluent in English - both verbal and written • Understanding of CRM and BPM applications, experience in executing business solutions • Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint. Interpersonal skills • Strong analytical and problem-solving skills • Exceptional organizational and communication skills - both verbal and written • Comfort working in a fast-paced, ever-changing environment • Successful multi-tasker with the ability to act autonomously • Ability to identify and focus on their highest-revenue potential partners • Understand key industry trends and dynamics • Able to build and maintain lasting relationships with partners • Strategic thinking • Self-motivated, with high energy and an engaging level of enthusiasm • High level of integrity and work ethic • Result-driven What To Expect From Us • The award-winning product (a Leader in Gartner Quadrants) to be proud of • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide • Culture of genuine care, ownership, dedication, and high standards (learn more here) • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties • Caring for your health: Creatio offers several options for medical insurance together with our medical partner • Creatio offers all team members competitive pay • Paid leave options for life-qualifying events, sicknesses, etc. Apply tot his job Apply To this Job

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