Brand Education Coordinator

OUAI is a prestige beauty and personal care brand founded by celebrity hairstylist, Jen Atkin. The Brand Education Coordinator will support the creation and delivery of product education across retailers and internal teams, ensuring accuracy and consistency for launches and marketing initiatives.

Responsibilities

• Organize and distribute education assets including education video links, product one-pagers, and product training guides
• Ensure all materials reflect the most current product info, claims, visuals, and messaging
• Maintain and update the Master Product File, including new SKUs, discontinued SKUs, and ongoing changes
• Track deadlines and support process improvements to keep the MPF organized, efficient, and easily accessible
• Place and track all samples, gratis, and replenishment orders through NetSuite
• Oversee the Marketing gratis cabinet, including organization and product restocks
• Prepare and ship samples for Education and Marketing needs from the LA HQ
• Support logistics, shipping, and event needs, including attending on-set filming for education videos and providing on-site support for training and events as needed
• Be able to speak about OUAI products when supporting training or events
• Track progress on Education deliverables and timelines across multiple launches
• Support meeting prep, notetaking, note organization, and overall team organization

Skills

• 1+ years of professional experience in a related role
• Passionate about beauty and excited to grow within Brand Marketing and Education
• Highly organized with exceptional attention to detail
• Natural multitasker comfortable balancing multiple deadlines and cross-functional partners
• Proficient in Google Workspace and Outlook; experience with Asana or NetSuite is a plus
• Based in the Los Angeles area and able to be in-office twice a week

Benefits

• Medical + Dental + Vision
• Unlimited PTO
• 25+ Paid Holidays
• Matching 401k program
• Quarterly OUAI Product Stipend + Employee Discounts
• Flex Fridays
• Employee HSA and FSA
• Charity matching and education reimbursement
• Hybrid work reimbursement
• Move Your OUAI (Exercise Reimbursement)

Company Overview