Rental Sales and Business Development Specialist

Milton Rents is seeking a self-starter to join their growing team. This role focuses on finding new customers through various databases and requires strong communication and multitasking skills.

Responsibilities

• Make a minimum of 20-30 outbound calls per day
• Achieve new customer goals
• Upsell – Promote additional products, services, and equipment to existing and new customers
• Conduct rental follow-up calls, calling customers after equipment has been returned to ensure customer satisfaction, address any concerns, and generate referrals for further opportunities
• Act as the point person for web and media-based rentals
• Complete 100% of calls, leads, and opportunities reports in the CRM database
• Respond to customer calls or emails in a timely manner with a sense of urgency
• Achieve goals set for rentals, new customer accounts, inactive accounts
• Develop a database of customers, companies, competitors and project information
• Use various reporting services, association contacts and other database means to prepare for upcoming projects in the area
• Maintain good organization and time management skills for effective territory coverage
• Keep a supply of sales tools including company brochures, product specification sheets, and promotional items on hand and utilize them creatively to meet customer demands
• Work closely with Rental Sales Manager to achieve company goals
• Be the customer's problem solver, handling follow-up calls and customer problems effectively involving the Rental Sales Manager or service department when necessary
• Involved in local trade associations to network and further develop solid customer relationships
• Provide some customer support as required after hours to maintain customer satisfaction
• Present sales presentations as required. Verbal, Written or Power Point
• Visit jobs sites with Outside Sales Representatives to learn application of product and customer needs

Skills

• Understand construction phases, job situations and project conditions to properly time contacting customer with rental product and application suggestions
• Knowledge of entire rental fleet and ability to demonstrate equipment whenever appropriate to increase customer awareness of product applications
• Negotiation- The ability to stay calm and address any concerns or negotiate terms that align with customer and company standards
• Active Listening – Understanding customer needs. Understanding the customer needs and aligning the needs of the customer to the appropriate equipment expresses in-depth knowledge of our product
• Ability to interact and communicate with people effectively
• Proficient computer skills (i.e. Excel, Word, CRM)
• Inside and/or Outside sales experience
• Ability to call on active job sites when needed
• Ability to sit for long periods of time
• A valid driver's license is required
• 4-year college preferred

Benefits

• Paid Time Off + 8 company paid holidays
• Medical, Dental and Vision insurance options for Employee and Family
• Disability & Life Insurance Packages
• Competitive Retirement Plan
• Tuition Reimbursement – available to FT employees with 1 year+ of service
• Additional supplemental offerings and discount programs
• Employee Referral Program

Company Overview