IT Technical Advisor - IAM/AAM

Intact is committed to supporting its employees while helping them grow in their careers. They are seeking an IT Technical Advisor specializing in IAM/AAM to oversee the management of identity and access services, ensuring security and seamless user experiences for Brokers and Customers.

Responsibilities

• Oversee the end-to-end management of IAM (Identity and Access Management) and AAM (Authentication and Authorization) services, ensuring they meet the evolving needs of our Broker and Customer communities
• Collaborate with stakeholders to gather requirements and define the roadmap for IAM and AAM services
• Ensure the implementation of best practices in IAM and AAM to maintain high security and seamless user experiences
• Monitor and maintain the performance, security, and reliability of IAM and AAM services
• Coordinate with Infra teams and IT architects to implement and update IAM and AAM solutions
• Provide support and assistance to senior team members in implementing and managing security solutions
• Work closely with clients to understand their security needs and assist in deploying IAM and AAM solutions
• Collaborate with cross-functional teams to ensure seamless integration and functionality of security systems
• Contribute to technical documentation and training materials
• Participate in team meetings and support the team with diverse tasks as needed
• Assist in conducting risk assessments and vulnerability assessments
• Follow up on requests / incidents using service management tool and change control procedures to deploy new security rules, guarantee complete resolution of problems and accelerate incident recovery time
• Stay informed about industry trends and advancements in identity and access management technologies to proactively enhance our services

Skills

• University degree/College diploma in related field or any combination of equivalent education and experience
• 1 to 3 years of experience in security, specifically in access management and AAM using a tool such as SailPoint or ISAM
• Strong understanding of cybersecurity fundamentals
• Basic knowledge of networking concepts and protocols
• Familiarity with programming or scripting languages (e.g., Python, Java, or similar)
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work both independently and collaboratively within a team
• A keen desire to learn and develop new skills in cybersecurity and IBM security products
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country
• No Canadian work experience required however must be eligible to work in Canada
• ITIL® v3 Certification desirable
• Relevant certifications are a plus

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
• The opportunity to receive guaranteed income for life via our defined benefit pension plan.

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