Technical Sales and Field Service Engineer

CaptiveAire Systems is a leading manufacturer of commercial kitchen ventilation systems, seeking a driven Technical Sales and Field Service Engineer to join their sales team. The role involves applications engineering, sales support, and field service work, with a focus on building relationships with customers and developing new business opportunities.

Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers
• Daily tasks include inside sales support, application engineering and outside sales
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed
• Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos
• Research and develop new business opportunities with new and existing users
• Top notch customer service and willingness to go above and beyond to serve the customer
• Quick turnaround times a priority
• Continuously evaluate and improve processes as well as the customer experience

Skills

• 0-5 years experience
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
• Excellent computer, organizational and communication/presentation skills
• Problem solving with a passion for continuous learning
• Strong desire to interface with the customer
• Embrace new technologies and business savvy
• Passion for work with aggressive nature to succeed
• Willing to travel for various training opportunities
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A 'GO GETTER'!
• Mandarin and/or Cantonese speaking

Benefits

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Company Overview