Residential Sales Consultant

Service Experts is a leading company in HVAC services, and they are seeking a Residential Sales Consultant to join their team. This position focuses on developing and closing residential sales opportunities through customer education and presentations, while ensuring customer satisfaction and retention.

Responsibilities

• Present comfort options of residential HVAC and water heater products and services to new and established customers
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction
• Create relationships with prospective customer and referral as well initiating calls to generate sales
• Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business

Skills

• At least a High school degree or GED
• Prior sales experience, with a preference for experience with direct selling to consumers
• Strong selling and business-development skills
• A demonstrated ability to effectively communicate concepts to a variety of audiences
• Demonstrated commitment to the delivery of high-quality, customer-focused service
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer
• Valid driver's license with acceptable driving record
• Ability to consistently demonstrate a positive attendance record
• Available to work flexible hours and on-call shifts as needed
• Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements
• A Bachelor's degree or related professional sales certifications

Benefits

• Generous PTO provided
• Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Company Overview