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Call centre jobs, Customer service, Telework or hybrid

Remote, USA Full-time Posted 2026-05-21

Desjardins is a dynamic organization focused on providing personalized experiences for its members and clients. The role involves advising, supporting, and building loyalty within a call center environment, with various opportunities available in member/client relations and insurance services.


Responsibilities

  • Advising members and clients
  • Supporting members and clients
  • Building loyalty with members and clients

Skills

  • Diploma of College Studies (technical DCS) in a relevant field
  • At least 1 year of relevant experience
  • Other combinations of relevant training and experience may be considered
  • Knowledge of French required
  • For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
  • Work arrangements vary depending on the position and involve either hybrid work or telework

Benefits

  • An annual performance-related bonus
  • 4 weeks of flexible vacation starting in the first year
  • Reimbursement of health and wellness expenses and telework equipment
  • Group insurance including telemedicine
  • A defined benefit pension plan that provides predictable, stable income throughout retirement
  • Benefits are subject to eligibility criteria.

Company Overview

  • Desjardins is a cooperative financial organization that offers financial services for individuals and businesses. It was founded in 1900, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.desjardins.com.

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