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New Business Customer Service Specialist

Remote, USA Full-time Posted 2025-11-24

Zander Insurance is a century-old company experiencing remarkable growth and is seeking a New Business Customer Service Specialist. This role involves assisting clients with life insurance applications, providing proactive communication about products and services, and working within a supportive team environment focused on exceptional service.


Responsibilities

  • Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions
  • Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls
  • Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers
  • Join a supportive team environment focused on professional growth and exceptional service

Skills

  • Service-Oriented: You have a high service aptitude and the heart of a teacher
  • Reliable & Adaptable: You thrive in a fast-paced environment and are dependable
  • Tech-Savvy: You have the tools and ability to occasionally work from home efficiently
  • Ability to Commute: Nashville, TN 37209 (Required)
  • Ability to Relocate: Nashville, TN 37209: Relocate before starting work (Required)

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Company Overview

  • Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals. It was founded in 1925, and is headquartered in Nashville, Tennessee, USA, with a workforce of 51-200 employees. Its website is https://www.zanderins.com/.

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