[Remote] Customer Support Representative (Remote)
Note: The job is a remote job and is open to candidates in USA. Flowfox is hiring a Customer Support Representative for a remote role. The main responsibilities include answering customer emails and chats, resolving account questions, and providing order status updates.
Responsibilities
- Answer customer emails and chats
- Resolve basic account questions
- Provide order status updates
- Document interactions accurately
- Escalate issues when required
- Follow support workflows
Skills
- Authorized to work in the U.S
- Clear written English skills
- Basic computer proficiency
- Reliable internet connection
- Organized work habits
- Dependable attendance
Benefits
- Fully remote position
- Flexible schedules available
- Paid onboarding training
- Supportive team culture
- Growth opportunities
Company Overview
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