**Part-time Bilingual Spanish/English Customer Service Representative – Work from Home Opportunity with arenaflex**
About arenaflex
arenaflex is a leading organization dedicated to providing innovative solutions and exceptional customer experiences. Our team is comprised of talented individuals from diverse backgrounds, united by a shared commitment to excellence and a passion for making a positive impact.
Job Summary
We are seeking a highly skilled and bilingual Customer Service Representative to join our team on a part-time basis. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.
Responsibilities
- Provide phone assistance to customers regarding scheduling, addresses, and other details
- Answer a high volume of calls every shift, ensuring that each customer interaction is handled efficiently and effectively
- Understand and communicate our offerings, policies, and procedures to customers in a clear and concise manner
- Maintain a positive and empathetic attitude toward a diverse range of customers, providing exceptional service and support
- Perform accurate digital record-keeping, ensuring that all customer interactions are documented and tracked
Requirements
- Fluency in Spanish and English, with the ability to speak, write, and read in both languages
- Authorization to work in the United States without requiring sponsorship
- New York State residency
- Ability to clear a background check
- Reliable and stable home internet connection
- 1-2 professional references
Training and Development
As a valued member of our team, you will receive comprehensive on-the-job training, designed to equip you with the skills and knowledge necessary to excel in this role.
Work Schedule
As a Part-time Bilingual Spanish/English Customer Service Representative, you will work a flexible schedule, with the following hours:
- Monday: 11:30am-6:00pm
- Thursdays and Fridays: 4:00pm-8:00pm
Benefits
- On-the-job training and development opportunities
- Work from home flexibility, allowing you to work in the comfort of your own home
- Competitive hourly rate: $24.00-$25.00 per hour
- Opportunity to work with a talented team of professionals
- Career growth and development opportunities
Application Process
To apply for this exciting opportunity, please submit your application, including:
- A cover letter outlining your experience and qualifications
- A resume or CV
- Contact information for 1-2 professional references
Location
This role is based in New York State, and you must be able to work from home in this location.
Apply Now
If you are a highly motivated and customer-focused individual with a passion for delivering exceptional service in both English and Spanish, we invite you to apply for this exciting opportunity. Please submit your application today, and take the first step towards joining our dynamic team at arenaflex.
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