Remote Entry-Level Customer Service Representative

Company Overview CamTalk Solutions is a remote-first customer experience outsourcing company that partners with national service platforms and well-known brands. We specialize in providing flexible, entry-level customer support opportunities for students, early-career professionals, and individuals seeking supplemental income. Our unique CamTalk Workforce Hub offers guided onboarding, skills development, and access to internal programs where top-performing contractors can shadow our startup team to learn operations, recruiting, client management, and tech systems used to run a growing company. Position Overview We are looking for reliable, service-oriented individuals to join our remote customer support team. This is a 1099 contract role where you will support inbound customer calls for national service platforms. No prior experience is required — paid training stipend is provided. Top performers may become eligible for internal advancement opportunities and future placement on Direct Client accounts, where advanced tools (including AI and automation systems) are used. Key Responsibilities • Handle inbound customer service calls with professionalism and clarity • Assist with account questions, service updates, and general support • Follow client scripts and tools for each interaction • Maintain reliability and excellent attendance • Communicate with the CamTalk team through Slack when needed • Complete required training modules in the Workforce Hub What We’re Looking For • Entry-level candidates, students, and individuals seeking supplemental income • Strong communication and problem-solving ability • Ability to follow structured processes • Basic computer literacy • High-speed internet and quiet workspace • Commitment to professionalism and reliability Technical Requirements (Required) To ensure client compliance, candidates must meet all technical requirements: • Computer: Windows 11 (fully updated; no pending updates) • Memory: Minimum 12 GB RAM • Storage: 60 GB total / 40 GB available • Internet: • Hard-wired Ethernet connection (Wi-Fi not permitted) • Minimum 30 Mbps download / 10 Mbps upload • Maximum latency: 50 ms • Monitors: Dual monitors required (2 total), 1920×1080 resolution • Webcam: Required • USB 3.0 Port: Required (for USB headset) • Workspace: Quiet, distraction-free environment Advancement Opportunities (For Top Performers) After at least one month of successful client performance, contractors may be invited to: • Shadow internal staff to learn operations, recruiting, HR processes, client onboarding, and workflow management • Apply for Direct Client roles that use advanced AI and digital tools • Participate in personal and career development programs • Work in specialized departments based on skill and interest (Ops, Recruiting, Quality, Client Success) Perks & Incentives • Flexible hours • 100% remote work • Performance rewards & incentives • Access to CamTalk company card for approved work-related needs (where applicable) • Opportunities to gain startup, operations, and business exposure • Bilingual candidates may earn higher rates Compensation $10–$14/hr depending on program $15/hr for bilingual opportunities (Spanish/English) Additional Details • 1099 contractor role (no medical/dental benefits) • Background check required • Structured hiring process: Assessment → Systems check→ Async video Interview → Setup session → Onboarding Job Types: Full-time, Part-time, Contract Pay: $10.00 - $15.00 per hour Expected hours: 15 – 30 per week Benefits: • Flexible schedule • On-the-job training • Referral program • Work from home People with a criminal record are encouraged to apply Work Location: Remote Apply tot his job Apply To this Job