[Hiring] Prior Authorization Specialist @Alpine Physician Partners
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Role Description
This role involves evaluating referral and pre-certification requests in accordance with contractual obligations and regularly interacting with physician offices to assist with prior authorizations.
• Communicates well both verbally and in writing
• Creates accurate and punctual reports
• Delivers presentations and shares information and ideas with others
• Develops and maintains good working relationships with team members, other departments, medical directors, and provider offices
• Breaks down problems into smaller components and understands underlying issues
• Answers phones regarding questions related to prior authorization
• Manages a fair workload and volunteers for additional work
• Follows documented processes to review healthcare service requests
• Seeks out and accepts feedback, is a proactive learner
• Builds customer confidence and is committed to increasing customer satisfaction
• Participates as part of the Prior Authorization team by actively interacting with other team members
• Evaluates referral and pre-certification requests to determine eligibility and network affiliation
Qualifications
• High School diploma/GED; MA or Associates degree highly preferred
• One to three years healthcare experience required (medical office, healthplan, etc.)
• One to three years utilization management experience highly preferred
• Knowledge of medical terminology required
• Knowledge of medical coding, NCQA and Medicare Guidelines required
• Proven customer service skills required
• Excellent written and verbal communications skills required
• Skilled in computer competency using Microsoft Outlook, Word and Excel
• Ability to work in a windows based environment utilizing numerous programs at once
• Ability to work in a fast-paced environment
• Ability to identify and solve practical problems
• Ability to maintain positive and effective work relationships with coworkers, clients, members, and providers
• Strong organizational skills
• Strong attention to detail
• Home office that is HIPAA compliant for all remote or telecommuting positions as outlined by the company policies and procedures
Requirements
• Salary Range: $19.71 - $26.28
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