Advanced Medical Support Assistant - Remote

Job Title: Advanced Medical Support Assistant (AMSA) Specialty: Care in the Community (CITC) Community Care Coordination & Consult Processing Place of Work (City/State): remote Opportunity Duration: 6-month base contract with potential Government-approved extension Shift Schedule: M F 8:00 AM 4:30 PM OR 7:30 AM 4:00 PM Credentialing / Onboarding time: 6 weeks to 8 weeks How many shifts needed per month: Approximately 20 22 weekday shifts per month (based on federal business days) License: Not required Experience needed: 1 3 Years (Medical administrative support, scheduling, or healthcare coordination preferred) Special Skills needed: • Medical scheduling & consult processing • Knowledge of medical terminology • Proficiency with Microsoft Excel (critical), Word, Outlook, Teams • Typing speed 50 WPM • Experience with EMR/EHR systems (VistA/CPRS preferred) • Strong customer service & communication skills • Ability to work independently in high-volume environments Responsibilities: • Coordinate and schedule Veteran care with community providers • Process Community Care consults using HSRM, PPMS, CTM, CPRS, and VistA • Perform appointment scheduling, tracking, confirmations, and follow-ups • Validate and update patient demographic information • Handle inbound/outbound phone calls courteously and professionally • Ensure proper documentation and integration of medical records • Monitor consult reports and disposition referrals per VA guidelines • Communicate with VA providers regarding Community Care rules and processes • Maintain compliance with HIPAA, Privacy Act, and VA security policies • Meet VA performance standards and quality metrics • Participate in team huddles and workflow coordination • Other duties as assigned Prime Physicians is a physician-led, The Joint Commission (TJC) Accredited, ISO 9001 certified and CMMI Level 3 appraised organization. Our commitment extends beyond traditional consulting and management services, offering comprehensive solutions to hospitals, health systems, and federal government agencies. At the heart of our operations is the ultimate goal to deliver high-quality patient care. Driven by a mission to catalyze healthcare transformation and innovation, we offer an array of services designed to redefine the healthcare landscape. From program and project management to strategic planning, we enhance operational efficiency and streamline business processes. With Prime Physicians, the future of patient care is in skilled and dedicated hands, leading the way towards a more efficient, effective, and compassionate healthcare system. Apply tot his job Apply To this Job