Community Manager - VA

Full-time Description This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary. Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. • Proficient with Google Suite applications including Gmail, Docs and Sheets • Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele • Strong interpersonal, written and verbal communication skills required • Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change. • Strong decision-making, organizational and problem-solving skills • Support and provide efficient and timely communication to multiple Homeowner’s Association (HOA) Board of Directors (clients) needs, requests and action items. • Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening). • Ability to effectively manage multiple client relationships simultaneously. • Prepare all meeting material packets for all above mentioned meetings • Create budgets for communities in portfolio • Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.) • Ability to review, interpret and ensure compliance with HOA documentation • Ability to review, interpret and answer questions on Financial Documents • Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues. • Document and retain all communications between the Community Board Members, Vendors, and Support Teams • Assist and respond to all homeowners’ questions relating to statements, violations, maintenance and other questions pertaining to their HOA • Ability to research and obtain information to resolve homeowners’ needs • Conduct follow up on specific requests made to agent by home owners • Filing of Paperwork • Other tasks as assigned Requirements • Strong communication skills • Strong ability to multitask • Strong ability to pay attention to detail • Retain and recall a large amount of detailed information • Move quickly and efficiently through assigned workloads • Demonstrate the ability to manage time in order to maximize the maintenance of on-going client relationships • Conduct appropriate for Business atmosphere • To be able to clearly comprehend the information over telephone • Utilize general office equipment i.e., telephone, fax, copy machine • Proper Grammar • Prior HOA experience a plus • General understanding of HOA documents helpful • Bi-lingual helpful Location: • Must be located in or near (city), VA Education and Training: • High School Diploma • 2-5 years related experience; or equivalent combination of education and experience • CMCA, AMS or PCAM Designation preferred Adaptability: • Adapts to changing work demands. • Stays focused on own work when faced with challenges and/or difficulties. • Stays open to and learns from feedback. Physical Activities The following physical activities are necessary to perform one or more of the essential functions of this position. • Moves, lifts, carries supplies weighing less than 20 pounds without assistance. • Creates documents, reports, etc. using a computer. • Ability to enter and locate information on a computer. • Visually verifies and/or reads information. • Sits for an extended period of time. • Must be physically present in the office as the needs of the business dictates. Salary Description $60,000.00 Year Apply tot his job Apply To this Job