Customer Success Manager – Telecom

Job Description: • Manage a portfolio of designated client accounts to ensure high customer satisfaction and drive account growth. • Serve as the primary liaison between customers and internal teams. • Cultivate strong relationships to ensure that clients continue to trust AireSpring for their business needs. • Oversee all aspects of the client relationship, from resolving daily operational challenges to identifying expansion opportunities within your accounts. • Promote and upsell telecom products and services effectively. Requirements: • Prior experience working for a telecom carrier or telecom service provider (REQUIRED). • A solid understanding of telecom account management and customer success principles. • Passion for working in a sales and marketing environment. • Experience in customer-facing roles is advantageous. • Ability to thrive under deadlines. Benefits: • 401(k) Retirement Plan with employer contributions to help you plan confidently for your future • Comprehensive Health Coverage , including medical, dental, and vision insurance to support your physical well-being • Life Insurance for peace of mind and added financial security • Remote & Work-from-Home Flexibility , allowing for a healthy work-life balance with little to no required travel • Stable, Growth-Oriented Company – We are a privately owned, debt-free organization experiencing steady expansion, offering long-term stability and exciting opportunities for career development Apply tot his job Apply To this Job