Director, Operations – EM
Job Description:
• The Director of Operations is responsible for the operational management and oversight of multiple Sound Physicians' emergency medicine practices.
• The Director of Operations will have a visible presence at multiple practice locations and will focus on establishing professional relationships with the entire emergency medicine team, hospital and system C-suite executives, case management, nursing, medical staff office, as well as community providers and specialty physicians.
• The Director of Operations manages a team of Practice Managers that support day-to-day operations of successful Emergency Medicine Practices.
• This role reports to a Senior Vice President with accountability to the Divisional Chief Medical Officer(s) as well.
• This role works in a heavily matrixed team, having a Medical Director(s) as a dyad partner, as well as working very closely with a Director, Clinical Performance.
Requirements:
• Bachelor's Degree in business administration, healthcare administration or similar field; MBA, MHA, LEAN-Six Sigma certification, preferred
• 6-8 years' experience working with healthcare operational management, including financial statements and working knowledge of hospital and healthcare informatics, including quality measures
• Preferred: 3-4 years' experience managing a physician group practice
• Proficiency with Microsoft Office Suite (i.e., Outlook, Excel, PowerPoint); knowledge of MS Project
• Knowledge of Process Improvement methodology; LEAN-Six Sigma for healthcare training is desirable
• Knowledge of relevant state and federal healthcare regulations
• Working knowledge of healthcare payment models, physician practice management, revenue cycle, payer contracting, managed care models, and Accountable Care Organization Structure
• Knowledge of Emergency Medicine landscape and market forces driving the EM model of care
• Understanding of EM physician recruiting, marketing and compensation issues
• Experience working in a matrixed environment
Benefits:
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year
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