Senior Manager, Primary Care Operations
Job Description:
• Owns the operational agenda, including: Tracking performance across teams
• Implementing solutions for improvement
• Identifying data integration and development needs
• Problem solving and solutioning of efficiency opportunities
• Develops and monitors KPIs to ensure high-quality, compliant operations
• Partners with the Primary Care Medical Director and multiple cross-functional teams to drive execution
• Supports the processes of continuous improvement and standardization of the clinical workflow
Requirements:
• 5+ years leading provider or population health operations, ideally in primary care
• Demonstrated ability to launch, scale, or optimize clinical programs
• Strong analytical skills with the ability to translate operational data into actionable insights
• Experience partnering effectively with clinicians, analysts, engineers, product teams, and vendor networks
• Comfortable building processes, prototypes, or frameworks from scratch
• Track record of identifying operational inefficiencies, developing solutions, and delivering measurable improvements
• Exceptional ability to communicate clearly to both clinicians and executive leadership
Benefits:
• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....
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