[Hiring] Organ Placement Specialist @Musculoskeletal Transplant Foundation

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Organ Placement Specialist (OPS) is responsible for coordinating all aspects of organ transplantation including: • Contacting recipients for wellness checks. • Organ implantation at the transplant center facility during business and non-business hours including weekends and holidays. • Acting as a liaison between transplant center partners and various organizations including OPOs, HLA staff, operating room staff, and medical transportation companies. Responsibilities include: • Screening organ offers against transplant center specific criteria. • Responding to incoming local/import organ offers from Organ Procurement Organizations through United Network of Organ Sharing (UNOS). • Receiving both initial and update calls, collecting data regarding organ offers to determine suitability for transplant. • Communicating with transplant surgeons, physicians, or transplant coordinators regarding organ offers and recipient information. • Placing outbound calls to conduct medical interviews (wellness checks) with wait-listed transplant patients. • Documenting wellness checks in the patient EMR and proprietary software. • Triage transplant center patient calls and route them to the appropriate party. • Attending OPS meetings and transplant center specific meetings/trainings as requested. • Interacting with OPOs, transplant coordinators, transplant surgeons, physicians, anesthesia, HLA staff, etc., to facilitate organ recovery and recipient surgical cases. • Responding to incoming calls from OPO staff, surgeons, transplant coordinators, and other parties. • Listening and responding to organ offers through the guidance and criteria set by the transplant center partner. • Completing referral messages and organ import offer processes accurately. • Obtaining necessary medical information regarding organ offers from automated UNOS notifications. • Documenting and recording information clearly and concisely. • Placing appropriate outbound calls to involved agencies per client protocol. • Relaying all known information to appropriate persons/agencies on case status. • Documenting organ import offers and contacting necessary personnel in a timely manner. • Evaluating all organ offers per client protocol for transplant. • Conducting required outbound communication related to active organ placement cases until a decision to accept or decline the offer is reached. • Demonstrating proficiency related to process or quality investigations and communicating findings to supervisor/manager. • Maintaining and advancing technical skills through professional education and training. • Performing training and mentoring for other Organ Placement Specialists. • Coordinating organ offers in accordance with Statline SOPs and compliance with all company policies and standards. • Assisting on special projects and performing additional duties as assigned. Qualifications • High School Diploma/G.E.D. • 3 Years Medical background or training (EMT, Paramedics - 3 or more years of experience, LPN, RN, EMS dispatcher). • Medical background or training required. • 2+ years in the field of organ donation preferred. • CTP, CCTC and/or CPTC certifications preferred. • Completion of course work related to Human Anatomy and Physiology preferred. • Motivated self-starter with the ability to work autonomously and/or in a team environment. • Demonstrated proficiency with technical and business writing skills. • Ability to work in a flexible environment. • Strong customer service, conflict resolution, and communication skills required. • Ability to type a minimum of 30 wpm required. • Effectively multi-task and problem solve issues. • Adapt to change quickly while meeting organizational goals required. • Proficient in Microsoft Office Suite. • Strong sense of independence and ability to learn in a remote/virtual environment. Benefits • Information not provided. Apply tot his job Apply To this Job